Melbourne cafe

Hospitality sector booming in Australia!

Bar January 2020

The Hospitality and tourism sectors have been prosperous for the past 3 years in Australia, with no indication of slowing down any time soon. It is predicted that by 2023, more than 62,000 additional workers will be needed[1] across the interconnected sectors of Tourism, Travel and Hospitality. With strong growth taking place, trends are being identified, reshaping the industry and the future of those employed within.

Top 3 trends transforming the hospitality industry

1. The rise of technology

Digital trends such as Internet of Things (IoT) are becoming a major contributor to the Hospitality Industry. Technology enables hotels to minimise their energy costs, and optimise the overall hotel experience without any human interface. Mobile integration also plays a large part in transforming hospitality, through the incorporation of mobile apps. These can add or create loyalty and provide new methods of service delivery.

2. Global tourism

Globally, Australia is in the top 10 countries receiving the largest international tourist expenditure from visitors[2]. Low cost carriers are allowing more travelers to explore at an affordable price. Customers from South Korea, China and India hold large bodies of potential travelers to capitalise on.

3. Health conscious consumers

Health conscious consumers and individuals with time-poor lifestyles have benefitted the hospitality sector immensely, due to eating out and ready-made meals. Social media platforms such as Facebook, Instagram and Pinterest are transforming the game, with over 1 in 5 Instagram users taking part in ‘foodstagramming’, and sharing their meals with the world.

Commercial kitchen training

How can we use these trends to our advantage?

In order to continue climbing the ladder of success, access to a highly skilled workforce is essential. However, the sector faces significant challenges in finding these workers. Knowledge shortages are becoming a reoccurring issue in skills such as teamwork, product knowledge and communication. Ultimately, this is negatively impacting workforce supply. With VET being the primary provider of employees to these sectors, it is imperative that students are getting the training they need, to fulfil such demanded roles.

In order to address these workplace issues efficiently, 20 qualifications, 21 skill sets and 158 units of competency will be updated. An additional qualification across the SIT training package will also be developed, ensuring that industry requirements are met.

The future of hospitality is transversal, continuously growing due to global movements, industries and consumer attitudes. We notice the strong need for skilled and bright hospitality talents in the work force, due to the popularity of our SIT resources. Didasko’s SIT products contain informative content, with a focus on topics such as cookery, customer service, food/ beverage and tourism. Incorporating industry experts, our content is contemporary and engaging, enhancing the student experience.

Find out more about our SIT resources, and employment opportunities within these sectors.

1. Tourism, Travel and Hospitality (Industry Reference Committee Industry Skills Forecast) – SKILLSIQ

2. Top 10 Trends Reshaping Hospitality – EHL

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