SIT20116
Requirements for SIT20116 – Certificate II in Tourism
- 11 units must be completed:
- 4 core units
- 7 elective units, of which:
- 3 units from the list below
- 4 units from the list below, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.
Qualification units
Code | Unit name | Type |
---|---|---|
SITTIND001 | Source and use information on the tourism and travel industry | Core |
SITXCCS003 | Interact with customers | Core |
SITXCOM002 | Show social and cultural sensitivity | Core |
SITXWHS001 | Participate in safe work practices | Core |
Client and Customer Service, and Sales | ||
SITXCCS001 | Provide customer information and assistance | Elective |
SITXCCS002 | Provide visitor information | Elective (Coming Soon) |
Communication and Teamwork | ||
BSBCMM201 | Communicate in the workplace | Elective |
BSBWOR203 | Work effectively with others | Elective |
SITXCOM001 | Source and present information | Elective | Computer Operations and ICT Management |
BSBITU201 | Produce simple word processed documents | Elective Available via Precision |
BSBITU202 | Create and use spreadsheets | Elective Available via Precision | Environmental Sustainability |
BSBSUS201 | Participate in environmentally sustainable work practices | Elective | Finance |
SITXFIN001 | Process financial transactions | Elective | First Aid |
HLTAID003 | Provide first aid | Elective | Food and Beverage, Food Safety |
SITHFAB002 | Provide responsible service of alcohol | Elective |
SITHFAB004 | Prepare and serve non-alcoholic beverages | Elective |
SITHFAB005 | Prepare and serve espresso coffee | Elective |
SITXFSA001 | Use hygienic practices for food safety | Elective | Inventory |
SITXINV001 | Receive and store stock | Elective | Tourism Sales and Operations |
SITTTSL001 | Operate online information systems | Elective |
SITTTSL002 | Access and interpret product information | Elective |
SITTTSL009 | Process travel-related documentation | Elective (coming soon) |