Didasko Learning Resources: Certificate IV in Business

A small business owner who takes on many roles within their own organisation will benefit from this certification. A Certificate IV in Business enables entrepreneurs to operate independently and have a broad range of technical, operational, and managerial skills and knowledge to provide leadership, strategic planning, and vision for their enterprise.


At this level, your students will develop skills in human resource management, marketing and market research, financial management, work health and safety (WHS), customer service, and communication. They will learn how to apply these skills to establish systems and processes in a business that support sustainable success. This certificate is recognised by all Australian states and territories.


Qualifications list


Requirements for BSB40120 – Certificate IV in Business
  • 6 core units
  • 6 elective units, of which:
    • 2 elective units must be selected from Group A
    • for the remaining 4 elective units:
    • up to 4 units may be selected from Groups A – J
    • if not listed, up to 2 units may be selected from a Certificate III, Certificate IV or Diploma from this or any other currently endorsed Training Package qualification or accredited course.
  • Specialisations:
  • – This qualification can provide for specialisations. To achieve a specialisation, the following additional packaging rules must be adhered to, see https://training.gov.au/Training/Details/BSB40120

Qualification units
Code Unit name Type
BSBCRT411 Apply critical thinking to work practices Core
BSBTEC404 Use digital technologies to collaborate in a work environment Core
BSBTWK401 Build and maintain business relationships Core
BSBWHS411 Implement and monitor WHS policies, procedures and programs Core
BSBWRT411 Write complex documents Core
BSBXCM401 Apply communication strategies in the workplace Core
Group A – Self-development
BSBPEF401 Manage personal health and wellbeing Elective
BSBPEF402 Develop personal work priorities Elective
BSBPEF502 Develop and use emotional intelligence Elective
Group B – Leadership
BSBCMM411 Make presentations Elective
BSBCRT412 Articulate, present and debate ideas Elective
BSBHRM413 Support the learning and development of teams and individuals Elective
BSBLDR411 Demonstrate leadership in the workplace Elective
BSBPEF501 Manage personal and professional development Elective
BSBSTR401 Promote innovation in team environments Elective
BSBXTW401 Lead and facilitate a team Elective
Group C – Business Administration
BSBHRM417 Support human resources functions and processes Elective
BSBOPS405 Organise business meetings Elective
BSBPMG430 Undertake project work Elective
BSBTEC401 Design and produce complex text documents Elective
Group D – Business Operations
BSBESB401 Research and develop business plans Elective
BSBHRM415 Coordinate recruitment and onboarding Elective
BSBINS401 Analyse and present research information Elective
BSBMKG431 Assess marketing opportunities Elective
BSBMKG433 Undertake marketing activities Elective
BSBMKG434 Promote products and services Elective
BSBOPS402 Coordinate business operational plans Elective
BSBOPS403 Apply business risk management processes Elective
BSBOPS404 Implement customer service strategies Elective
BSBSTR402 Implement continuous improvement Elective
Group E – Sustainability
BSBSUS411 Implement and monitor environmentally sustainable work practices Elective
BSBSUS511 Develop workplace policies and procedures for sustainability Elective
Group H – Financial Administration
BSBFIN401 Report on financial activity  On Request Elective
Qualifications list
Demo Didasko

Request a demo

See why Didasko are the industry leader in online learning. Request a demo today!

Request demo



News from the hospitality and business industries. Find out the latest in education.

Latest news



Didasko Learning Resources have a large library of units that can form your qualification.

Browse qualifications