Certificate II in Business

This qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.

Possible job opportunities
  • International Education Office Receptionist
  • Legal Receptionist
  • Administration Officer (Local Government)
  • Office Assistant
  • Receptionist
  • Administrative Assistant
  • Trainee Racing Administrator
  • Information Desk Clerk
  • Clerical Officer
  • Data Entry Operator

Qualifications list

  • 1 core
  • 11 electives
Qualification units
Code Unit name Type
BSBWHS201Contribute to health and safety of self and othersCore
BSBCUS201Deliver a service to customersElective
BSBIND201Work effectively in a business environmentElective
BSBINM201Process and maintain workplace informationElective
BSBINM202Handle mailElective
BSBINN201Contribute to workplace innovationElective
BSBCMM201Communicate in the workplaceElective
BSBITU211Produce digital text documentsElective
BSBITU212Create and use spreadsheetsElective
BSBITU213Use digital technologies to communicate remotelyElective
BSBSMB201Identify suitability for micro businessElective
BSBSUS201Participate in environmentally sustainable work practicesElective
BSBWOR202Organise and complete daily work activitiesElective
BSBWOR203Work effectively with othersElective
BSBWOR204Use business technologyElective

Qualifications list

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