This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.
This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.
| Code | Unit name | Type |
|---|---|---|
| BSBWOR203 | Work effectively with others | Core |
| SITHIND002 | Source and use information on the hospitality industry | Core |
| SITHIND003 | Use hospitality skills effectively | Core |
| SITXCCS003 | Interact with customers | Core |
| SITXCOM002 | Show social and cultural sensitivity | Core |
| SITXWHS001 | Participate in safe work practices | Core |
| BSBCMM201 | Communicate in the workplace | Elective |
| BSBSUS201 | Participate in environmentally sustainable work practices | Elective |
| HLTAID003 | Provide first aid | Elective |
| SITHCCC002 | Prepare and present simple dishes | Elective |
| SITHCCC003 | Prepare and present sandwiches | Elective |
| SITHCCC004 | Package prepared foodstuffs | Elective |
| SITHCCC006 | Prepare appetisers and salads | Elective |
| SITHFAB001 | Clean and tidy bar areas | Elective |
| SITHFAB002 | Provide responsible service of alcohol | Elective |
| SITHFAB003 | Operate a bar | Elective |
| SITHFAB004 | Prepare and serve non-alcoholic beverages | Elective |
| SITHFAB005 | Prepare and serve espresso coffee | Elective |
| SITHFAB007 | Serve food and beverage | Elective |
| SITHIND001 | Use hygienic practices for hospitality service | Elective |
| SITHKOP001 | Clean kitchen premises and equipment | Elective |
| SITXFIN001 | Process financial transactions | Elective |
| SITXFSA001 | Use hygienic practices for food safety | Elective |
| SITXFSA002 | Participate in safe food handling practices | Elective |
| SITXFSA003 | Transport and store food | Elective |
| SITXINV001 | Receive and store stock | Elective |
| SITXINV002 | Maintain the quality of perishable items | Elective |
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