Certificate III in Business

This qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

Possible job opportunities
  • Word Processing Operator
  • Information Officer
  • Data Entry Operator
  • Customer Service Officer
  • Payroll Officer
  • Clerical Officer

Qualifications list

  • 1 core
  • 11 electives
Qualification units
Code Unit name Type
BSBWHS302Apply knowledge of WHS legislation in the workplaceCore
BSBADM311Maintain business resourcesElective
BSBCMM301Process customer complaintsElective
BSBCUS301Deliver and monitor a service to customersElective
BSBDIV301Work effectively with diversityElective
BSBFIA301Maintain financial recordsElective
BSBFLM303Contribute to effective workplace relationshipsElective
BSBFLM305Support operational planElective
BSBFLM306Provide workplace information and resourcing plansElective
BSBFLM309Support continuous improvement systems and processesElective
BSBFLM311Support a workplace learning environmentElective
BSBFLM312Contribute to team effectivenessElective
BSBINM301Organise workplace informationElective
BSBINN301Promote innovation in a team environmentElective
BSBITU306Design and produce business documentsElective
BSBITU312Create electronic presentationsElective
BSBITU313Design and produce digital text documentsElective
BSBITU314Design and produce spreadsheetsElective
BSBITU315Purchase goods and services onlineElective
BSBPRO301Recommend products and servicesElective
BSBPUR301Purchase goods and servicesElective
BSBSUS401Implement and monitor environmentally sustainable work practicesElective
BSBWOR301Organise personal work priorities and developmentElective
BSBWRT301Write simple documentsElective

Qualifications list

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