Certificate IV in Leadership and Management

This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts.

As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organising and monitoring the output of their team.

They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.

Possible job opportunities
  • Frontline Sales Manager
  • Freight Administrative Supervisor
  • Team Leader
  • Production Supervisor
  • Leading Hand
  • Distribution Centre Supervisor
  • Supervisor
  • Warehouse Team Leader
  • Sales Team Manager
  • Line Manager
  • Coordinator (Business Operations)

Qualifications list

  • 4 cores
  • 8 electives
Qualification units
Code Unit name Type
BSBLDR401Communicate effectively as a workplace leaderCore
BSBLDR402Lead effective workplace relationshipsCore
BSBLDR403Lead team effectivenessCore
BSBMGT402Implement operational planCore
BSBFIA412Report on financial activityElective
BSBINN301Promote innovation in a team environmentElective
BSBMGT403Implement continuous improvementElective
BSBRSK401Identify risk and apply risk management processesElective
BSBWHS401Implement and monitor WHS policies, procedures and programs to meet legislative requirementsElective
BSBWOR404Develop work prioritiesElective
BSBADM409Coordinate business resourcesElective
BSBCMM401Make a presentationElective
BSBCUS401Coordinate implementation of customer service strategiesElective
BSBCUS402Address customer needsElective
BSBCUS403Implement customer service standardsElective
BSBINM401Implement workplace information systemElective
BSBLED401Develop teams and individualsElective
BSBMGT401Show leadership in the workplaceElective
BSBMGT404Lead and facilitate off-site staffElective
BSBMKG413Promote products and servicesElective
BSBPMG522Undertake project workElective
BSBRES411Analyse and present research informationElective
BSBSUS401Implement and monitor environmentally sustainable work practicesElective
BSBWRT401Write complex documentsElective

Qualifications list

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