Explore the RTO Works suite of CHC Training Resources

RTO Works CHC training package units include the following:

Assessment — includes mapping, assessor resources (with project portfolio templates and simulation pack and documents as needed that include assessor guidance and benchmarks), student resources (with the student versions of the assessor resources inclusions), assessor marking guide and student assessment tasks.

Training — includes slideshow, student guide, trainer guide and trainer guide mapping. Note: our newer developments have a new and improved Learner Guide that has replaced the Trainer Guide and Student Guide, combining them to create a superior product! The old units on our catalogue will soon be updated to match.

Self-study guide — (can be used for self-directed learning – great for CRICOS students!)

User resources — includes trainer and assessor user guide, student user guide and work placement hours log.


102 units across 7 qualifications

Community Services
CHC30121Certificate III in Early Childhood Education and Care
CHC33021Certificate III in Individual Support
CHC43015Certificate IV in Ageing Support
CHC43121Certificate IV in Disability Support
CHC50121Diploma of Early Childhood Education and Care
CHC51015Diploma of Counselling
CHC52021Diploma of Community Services
CHCADV001
Facilitate the interests and rights of clients
CHCAGE003
Coordinate services for older people
CHCAGE004
Implement interventions with older people at risk
CHCAGE011
Provide support to people living with dementia
CHCAGE013
Work effectively in aged care
CHCCCS006
Facilitate individual service planning and delivery
CHCCCS007
Develop and implement service programs
CHCCCS017
Provide loss and grief support
CHCCCS019
Recognise and respond to crisis situations
CHCCCS023
Support independence and wellbeing
CHCCCS025
Support relationships with carers and families
CHCCCS031
Provide individualised support
CHCCCS033
Identify and report abuse
CHCCCS038
Facilitate the empowerment of people receiving support
CHCCCS040
Support independence and wellbeing
CHCCCS041
Recognise healthy body systems
CHCCCS044
Follow established personcentred behaviour supports
CHCCOM005
Communicate and work in health or community services
CHCCSL001
Establish and confirm the counselling relationship
CHCCSL002
Apply specialist interpersonal and counselling interview skills
CHCCSL004
Research and apply personality and development theories
CHCCSM013
Facilitate and review case management
CHCDEV005
Analyse impacts of sociological factors on people in community work and services
CHCDFV001
Recognise and respond appropriately to domestic and family violence
CHCDIS007
Facilitate the empowerment of people with disability
CHCDIS011
Contribute to ongoing skills development using a strengths based approach
CHCDIS012
Support community participation and social inclusion
CHCDIS015
Develop and provide person-centred service responses
CHCDIS017
Facilitate community participation and social inclusion
CHCDIS018
Facilitate ongoing skills development using a person-centred approach
CHCDIS019
Provide person-centred services to people with disability with complex needs
CHCDIS020
Work effectively in disability support
CHCDIV001
Work with diverse people
CHCDIV002
Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCECE030
Support inclusion and diversity
CHCECE031
Support children’s health, safety and wellbeing
CHCECE032
Nurture babies and toddlers
CHCECE033
Develop positive and respectful relationships with children
CHCECE034
Use an approved learning framework to guide practice
CHCECE035
Support the holistic learning and development of children
CHCECE036
Provide experiences to support children’s play and learning
CHCECE037
Support children to connect with the natural environment
CHCECE038
Observe children to inform practice
CHCECE054
Encourage understanding of Aboriginal and/or Torres Strait Islander peoples’ cultures
CHCECE055
Meet legal and ethical obligations in children’s education and care
CHCECE056
Work effectively in children’s education and care
CHCLEG001
Work legally and ethically
CHCLEG003
Manage legal and ethical compliance
CHCMHS001
Work with people with mental health issues
CHCPAL001
Deliver care services using a palliative approach
CHCPAL003
Deliver care services using a palliative approach
CHCPRP001
Develop and maintain networks and collaborative partnerships
CHCPRP003
Reflect on and improve own professional practice
CHCPRT001
Identify and respond to children and young people at risk
HLTAID011
Provide first aid
HLTAID012
Provide First Aid in an education and care setting
HLTHPS006
Assist clients with medication
HLTINF006
Apply basic principles and practices of infection prevention and control
HLTWHS001
Participate in workplace health and safety
HLTWHS002
Follow safe work practices for direct client care
HLTWHS003
Maintain work health and safety
CHCADV002Coming Soon
Provide advocacy and representation services
CHCAGE001Coming Soon
Facilitate the empowerment of older people
CHCAGE002Coming Soon
Implement falls prevention strategies
CHCAGE005Coming Soon
Provide support to people living with dementia
CHCCCS003Coming Soon
Increase the safety of individuals at risk of suicide
CHCCCS004Coming Soon
Assess coexisting needs
CHCCCS011Coming Soon
Meet personal support needs
CHCCDE027Coming Soon
Implement community development strategies
CHCCOM002Coming Soon
Use communication to build relationships
CHCCOM003Coming Soon
Develop workplace communication strategies
CHCCSL003Coming Soon
Facilitate the counselling relationship and process
CHCCSL005Coming Soon
Apply learning theories in counselling
CHCCSL006Coming Soon
Select and use counselling therapies
CHCCSL007Coming Soon
Support counselling clients in decision making processes
CHCCSM005Coming Soon
Develop, facilitate and review all aspects of case management
CHCDIS009Coming Soon
Facilitate ongoing skills development using a person-centred approach
CHCDIS010Coming Soon
Provide personcentred services to people with disability with complex needs
CHCDIV003Coming Soon
Manage and promote diversity
CHCECE041Coming Soon
Maintain a safe and healthy environment for children
CHCECE042Coming Soon
Foster holistic early childhood learning, development and wellbeing
CHCECE043Coming Soon
Nurture creativity in children
CHCECE044Coming Soon
Facilitate compliance in a children’s education and care service
CHCECE045Coming Soon
Foster positive and respectful interactions and behaviour in children
CHCECE046Coming Soon
Implement strategies for the inclusion of all children
CHCECE047Coming Soon
Analyse information to inform children’s learning
CHCECE048Coming Soon
Plan and implement children’s education and care curriculum
CHCECE049Coming Soon
Embed environmental responsibility in service operations
CHCECE050Coming Soon
Work in partnership with children’s families
CHCFAM003Coming Soon
Support people to improve relationships
CHCMGT003Coming Soon
Lead the work team
CHCMGT005Coming Soon
Facilitate workplace debriefing and support processes
CHCMHS003Coming Soon
Provide recovery oriented mental health services
CHCMHS004Coming Soon
Work collaboratively with the care network and other services
CHCMHS005Coming Soon
Provide services to people with coexisting mental health and alcohol and other drugs issues
CHCMHS007Coming Soon
Work effectively in trauma informed care
CHCMHS013Coming Soon
Implement trauma informed care
CHCPOL003Coming Soon
Research and apply evidence to practice
CHCPRT025Coming Soon
Identify and report children and young people at risk
CHCPRT027Coming Soon
Work collaboratively to maintain an environment safe for children and young people
HLTAAP001Coming Soon
Recognise healthy body systems
HLTWHS004Coming Soon
Manage work health and safety

CHC – Community Services

Didasko Online has partnered with RTO Works to deliver high-quality CHC training packages in a simplified eLearning format.
Our CHC resources are designed for effective implementation by RTOs, TAFEs and high schools.

Explore the RTO Works Suite of CHC Training Resources

The RTO Works CHC training package includes the following:

  • Training: Slideshows, Learner Guide*, self-study guides and mapping.
  • Assessment: Project portfolio templates, simulation packs, assessor guides, benchmarks and student assessment tasks.
  • User resources: Trainer and assessor user guide, student user guide and work placement hours log.
  • Note: Our latest offerings come with an improved Learner Guide that has replaced the Trainer and Student guides, combining them into a more comprehensive resource.

  1. Engaging eLearning content and customisable assessments: Our interactive courses provide an immersive learning experience, designed with effective instructional strategies. Customisable assessments allow you to tailor learning to meet the unique needs of each student.
  2. Assessment mapping: Our high-quality assessments are meticulously mapped to meet the required knowledge evidence and performance criteria for each unit. Easy-to-read mapping documentation simplifies implementation.
  3. Responsive design: Access content seamlessly on any device, with support for Bring Your Own Device (BYOD) delivery and mobile-friendly functionality, ensuring students can learn from their smartphones or tablets.
  4. Easy grading: Our intuitive grading tools enable quick, hassle-free review of student results, streamlining the assessment process for instructors.
  5. Extensive content library: Gain access to an extensive library of units that can be fully customised to meet specific qualification and industry needs.
  6. Interactive LMS features: Enhance learner engagement with interactive tools like discussion forums, quizzes, and real-time feedback, fostering a collaborative, dynamic learning environment.
  7. Brand customisation: Customise the platform with your company’s branding, including logos and imagery, to reinforce your brand identity throughout the LMS.
  8. Payment options: Select from flexible pricing models, including per-student, per-unit-of-competency or a fixed monthly licensing fee, to best suit your organisation’s needs.
  9. Integrations: Our platform now supports Learning Tools Interoperability (LTI), enabling seamless integration with third-party learning tools, systems, and SMSs.