Qualifications & RTO Training Resources

Explore the RTO Works suite of CHC Training Resources

RTO Works CHC training package units include the following:

Assessment — includes mapping, assessor resources (with project portfolio templates and simulation pack and documents as needed that include assessor guidance and benchmarks), student resources (with the student versions of the assessor resources inclusions), assessor marking guide and student assessment tasks.

Training — includes slideshow, student guide, trainer guide and trainer guide mapping. Note: our newer developments have a new and improved Learner Guide that has replaced the Trainer Guide and Student Guide, combining them to create a superior product! The old units on our catalogue will soon be updated to match.

Self-study guide — (can be used for self-directed learning – great for CRICOS students!)

User resources — includes trainer and assessor user guide, student user guide and work placement hours log.

100 units across 7 qualifications

Community Services
CHC30121Certificate III in Early Childhood Education and Care
CHC33021Certificate III in Individual Support
CHC43015Certificate IV in Ageing Support
CHC43121Certificate IV in Disability Support
CHC50121Diploma of Early Childhood Education and Care
CHC51015Diploma of Counselling
CHC52021Diploma of Community Services
CHCADV001Facilitate the interests and rights of clients
CHCAGE003Coordinate services for older people
CHCAGE004Implement interventions with older people at risk
CHCAGE011Provide support to people living with dementia
CHCAGE013Work effectively in aged care
CHCCCS006Facilitate individual service planning and delivery
CHCCCS007Develop and implement service programs
CHCCCS019Recognise and respond to crisis situations
CHCCCS023Support independence and wellbeing
CHCCCS025Support relationships with carers and families
CHCCCS031Provide individualised support
CHCCCS038Facilitate the empowerment of people receiving support
CHCCCS040Support independence and wellbeing
CHCCCS041Recognise healthy body systems
CHCCOM005Communicate and work in health or community services
CHCCSL001Establish and confirm the counselling relationship
CHCCSL002Apply specialist interpersonal and counselling interview skills
CHCCSL004Research and apply personality and development theories
CHCCSM013Facilitate and review case management
CHCDEV005Analyse impacts of sociological factors on people in community work and services
CHCDIS011Contribute to ongoing skills development using a strengths based approach
CHCDIS012Support community participation and social inclusion
CHCDIS019Provide person-centred services to people with disability with complex needs
CHCDIS020Work effectively in disability support
CHCDIV001Work with diverse people
CHCDIV002Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCLEG001Work legally and ethically
CHCLEG003Manage legal and ethical compliance
CHCMHS001Work with people with mental health issues
CHCPAL001Deliver care services using a palliative approach
CHCPAL003Deliver care services using a palliative approach
CHCPRP001Develop and maintain networks and collaborative partnerships
HLTHPS006Assist clients with medication
HLTINF006Apply basic principles and practices of infection prevention and control
HLTWHS002Follow safe work practices for direct client care
HLTWHS003Maintain work health and safety
CHCADV002Coming SoonProvide advocacy and representation services
CHCAGE001Coming SoonFacilitate the empowerment of older people
CHCAGE002Coming SoonImplement falls prevention strategies
CHCAGE005Coming SoonProvide support to people living with dementia
CHCCCS003Coming SoonIncrease the safety of individuals at risk of suicide
CHCCCS004Coming SoonAssess coexisting needs
CHCCCS011Coming SoonMeet personal support needs
CHCCCS017Coming SoonProvide loss and grief support
CHCCCS033Coming SoonIdentify and report abuse
CHCCCS044Coming SoonFollow established personcentred behaviour supports
CHCCDE027Coming SoonImplement community development strategies
CHCCOM002Coming SoonUse communication to build relationships
CHCCOM003Coming SoonDevelop workplace communication strategies
CHCCSL003Coming SoonFacilitate the counselling relationship and process
CHCCSL005Coming SoonApply learning theories in counselling
CHCCSL006Coming SoonSelect and use counselling therapies
CHCCSL007Coming SoonSupport counselling clients in decision making processes
CHCCSM005Coming SoonDevelop, facilitate and review all aspects of case management
CHCDFV001Coming SoonRecognise and respond appropriately to domestic and family violence
CHCDIS007Coming SoonFacilitate the empowerment of people with disability
CHCDIS009Coming SoonFacilitate ongoing skills development using a person-centred approach
CHCDIS010Coming SoonProvide personcentred services to people with disability with complex needs
CHCDIS017Coming SoonFacilitate community participation and social inclusion
CHCDIS018Coming SoonFacilitate ongoing skills development using a person-centred approach
CHCDIV003Coming SoonManage and promote diversity
CHCECE030Coming SoonSupport inclusion and diversity
CHCECE031Coming SoonSupport children’s health, safety and wellbeing
CHCECE032Coming SoonNurture babies and toddlers
CHCECE033Coming SoonDevelop positive and respectful relationships with children
CHCECE034Coming SoonUse an approved learning framework to guide practice
CHCECE035Coming SoonSupport the holistic learning and development of children
CHCECE036Coming SoonProvide experiences to support children’s play and learning
CHCECE037Coming SoonSupport children to connect with the natural environment
CHCECE038Coming SoonObserve children to inform practice
CHCECE041Coming SoonMaintain a safe and healthy environment for children
CHCECE042Coming SoonFoster holistic early childhood learning, development and wellbeing
CHCECE043Coming SoonNurture creativity in children
CHCECE044Coming SoonFacilitate compliance in a children’s education and care service
CHCECE045Coming SoonFoster positive and respectful interactions and behaviour in children
CHCECE046Coming SoonImplement strategies for the inclusion of all children
CHCECE047Coming SoonAnalyse information to inform children’s learning
CHCECE048Coming SoonPlan and implement children’s education and care curriculum
CHCECE049Coming SoonEmbed environmental responsibility in service operations
CHCECE050Coming SoonWork in partnership with children’s families
CHCECE054Coming SoonEncourage understanding of Aboriginal and/or Torres Strait Islander peoples’ cultures
CHCECE055Coming SoonMeet legal and ethical obligations in children’s education and care
CHCECE056Coming SoonWork effectively in children’s education and care
CHCFAM003Coming SoonSupport people to improve relationships
CHCMGT003Coming SoonLead the work team
CHCMGT005Coming SoonFacilitate workplace debriefing and support processes
CHCMHS003Coming SoonProvide recovery oriented mental health services
CHCMHS004Coming SoonWork collaboratively with the care network and other services
CHCMHS005Coming SoonProvide services to people with coexisting mental health and alcohol and other drugs issues
CHCMHS007Coming SoonWork effectively in trauma informed care
CHCMHS013Coming SoonImplement trauma informed care
CHCPOL003Coming SoonResearch and apply evidence to practice
CHCPRP003Coming SoonReflect on and improve own professional practice
CHCPRT001Coming SoonIdentify and respond to children and young people at risk
CHCPRT025Coming SoonIdentify and report children and young people at risk
CHCPRT027Coming SoonWork collaboratively to maintain an environment safe for children and young people
HLTAAP001Coming SoonRecognise healthy body systems
HLTAID012Coming SoonProvide First Aid in an education and care setting
HLTWHS001Coming SoonParticipate in workplace health and safety
HLTWHS004Coming SoonManage work health and safety