Packaging Rules
11 units must be completed:
- 5 core units
- 6 elective units, consisting of:
- 3 units from Group A
- 3 units from the list below, elsewhere in the SIT Training Package, or any other current Training Package or accredited course
- Any combination of electives that meets the above rules can be selected for the award of the Certificate II in Tourism. Electives may be packaged to provide a qualification with a specialisation, as outlined below.
- The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
Note: Units marked with an (*) asterisk have one or more prerequisites.
Refer to the qualification page for details.
| SITTIND003 | Source and use information on the tourism and travel industry |
| SITXCCS009 | Provide customer information and assistance |
| SITXCCS011 | Interact with customers |
| SITXCOM007 | Show social and cultural sensitivity |
| SITXWHS005 | Participate in safe work practices |
| SITXCCS010 | Provide visitor information |
| SITXCOM008 | Provide a briefing or scripted commentary |
| SITTTVL001 | Access and interpret product information |
| SITTTVL006 | Book tourism products and process documentation |
| BSBPEF202 | Coming Soon Plan and apply time management |
| BSBCMM211 | Apply communication skills |
| BSBTWK201 | Work effectively with others |
| SITXCOM006 | Source and present information |
| BSBTEC201 | Coming Soon Use business software applications |
| BSBSUS211 | Participate in sustainable work practices |
| SITXFIN007 | Process financial transactions |
| SITHFAB021 | Provide responsible service of alcohol |
| SITHFAB024* | Prepare and serve non-alcoholic beverages |
| SITHFAB025* | Prepare and serve espresso coffee |
| SITXFSA005 | Use hygienic practices for food safety |
| SITXINV006* | Receive, store and maintain stock |