Explore the RTO Works suite of CHC Training Resources

RTO Works CHC training package units include the following:

Assessment — includes mapping, assessor resources (with project portfolio templates and simulation pack and documents as needed that include assessor guidance and benchmarks), student resources (with the student versions of the assessor resources inclusions), assessor marking guide and student assessment tasks.

Training — includes slideshow, student guide, trainer guide and trainer guide mapping. Note: our newer developments have a new and improved Learner Guide that has replaced the Trainer Guide and Student Guide, combining them to create a superior product! The old units on our catalogue will soon be updated to match.

Self-study guide — (can be used for self-directed learning – great for CRICOS students!)

User resources — includes trainer and assessor user guide, student user guide and work placement hours log.


103 units across 7 qualifications

Community Services
CHC30121Certificate III in Early Childhood Education and Care
CHC33021Certificate III in Individual Support
CHC43015Certificate IV in Ageing Support
CHC43121Certificate IV in Disability Support
CHC50121Diploma of Early Childhood Education and Care
CHC51015Diploma of Counselling
CHC52021Diploma of Community Services
CHCADV001 Facilitate the interests and rights of clients
CHCAGE003 Coordinate services for older people
CHCAGE004 Implement interventions with older people at risk
CHCAGE011 Provide support to people living with dementia
CHCAGE013 Work effectively in aged care
CHCCCS006 Facilitate individual service planning and delivery
CHCCCS007 Develop and implement service programs
CHCCCS019 Recognise and respond to crisis situations
CHCCCS023 Support independence and wellbeing
CHCCCS031 Provide individualised support
CHCCCS036 Support relationships with carer and family
CHCCCS038 Facilitate the empowerment of people receiving support
CHCCCS040 Support independence and wellbeing
CHCCCS041 Recognise healthy body systems
CHCCOM005 Communicate and work in health or community services
CHCCSL001 Establish and confirm the counselling relationship
CHCCSL002 Apply specialist interpersonal and counselling interview skills
CHCCSL004 Research and apply personality and development theories
CHCDEV005 Analyse impacts of sociological factors on people in community work and services
CHCDIS011 Contribute to ongoing skills development using a strengths based approach
CHCDIS012 Support community participation and social inclusion
CHCDIS019 Provide person-centred services to people with disability with complex needs
CHCDIS020 Work effectively in disability support
CHCDIV001 Work with diverse people
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCLEG001 Work legally and ethically
CHCLEG003 Manage legal and ethical compliance
CHCMHS001 Work with people with mental health issues
CHCPAL001 Deliver care services using a palliative approach
CHCPAL003 Deliver care services using a palliative approach
CHCPRP001 Develop and maintain networks and collaborative partnerships
HLTHPS006 Assist clients with medication
HLTINF001 Comply with infection prevention and control policies and procedures
HLTINF006 Apply basic principles and practices of infection prevention and control
HLTWHS002 Follow safe work practices for direct client care
HLTWHS003Maintain work health and safety
CHCADV002 Coming SoonProvide advocacy and representation services
CHCAGE001 Coming SoonFacilitate the empowerment of older people
CHCAGE002 Coming SoonImplement falls prevention strategies
CHCAGE005 Coming SoonProvide support to people living with dementia
CHCCCS003 Coming SoonIncrease the safety of individuals at risk of suicide
CHCCCS004 Coming SoonAssess coexisting needs
CHCCCS011 Coming SoonMeet personal support needs
CHCCCS017 Coming SoonProvide loss and grief support
CHCCCS025 Coming SoonSupport relationships with carers and families
CHCCCS033 Coming SoonIdentify and report abuse
CHCCCS044 Coming SoonFollow established personcentred behaviour supports
CHCCDE027 Coming SoonImplement community development strategies
CHCCOM002 Coming SoonUse communication to build relationships
CHCCOM003 Coming SoonDevelop workplace communication strategies
CHCCSL003 Coming SoonFacilitate the counselling relationship and process
CHCCSL005 Coming SoonApply learning theories in counselling
CHCCSL006 Coming SoonSelect and use counselling therapies
CHCCSL007 Coming SoonSupport counselling clients in decision making processes
CHCCSM005 Coming SoonDevelop, facilitate and review all aspects of case management
CHCCSM013 Coming SoonFacilitate and review case management
CHCDFV001 Coming SoonRecognise and respond appropriately to domestic and family violence
CHCDIS007 Coming SoonFacilitate the empowerment of people with disability
CHCDIS008 Coming SoonFacilitate community participation and social inclusion
CHCDIS009 Coming SoonFacilitate ongoing skills development using a person-centred approach
CHCDIS010 Coming SoonProvide personcentred services to people with disability with complex needs
CHCDIS017 Coming SoonFacilitate community participation and social inclusion
CHCDIS018 Coming SoonFacilitate ongoing skills development using a person-centred approach
CHCDIV003 Coming SoonManage and promote diversity
CHCECE030 Coming SoonSupport inclusion and diversity
CHCECE031 Coming SoonSupport children’s health, safety and wellbeing
CHCECE032 Coming SoonNurture babies and toddlers
CHCECE033 Coming SoonDevelop positive and respectful relationships with children
CHCECE034 Coming SoonUse an approved learning framework to guide practice
CHCECE035 Coming SoonSupport the holistic learning and development of children
CHCECE036 Coming SoonProvide experiences to support children’s play and learning
CHCECE037 Coming SoonSupport children to connect with the natural environment
CHCECE038 Coming SoonObserve children to inform practice
CHCECE041 Coming SoonMaintain a safe and healthy environment for children
CHCECE042 Coming SoonFoster holistic early childhood learning, development and wellbeing
CHCECE043 Coming SoonNurture creativity in children
CHCECE044 Coming SoonFacilitate compliance in a children’s education and care service
CHCECE045 Coming SoonFoster positive and respectful interactions and behaviour in children
CHCECE046 Coming SoonImplement strategies for the inclusion of all children
CHCECE047 Coming SoonAnalyse information to inform children’s learning
CHCECE048 Coming SoonPlan and implement children’s education and care curriculum
CHCECE049 Coming SoonEmbed environmental responsibility in service operations
CHCECE050 Coming SoonWork in partnership with children’s families
CHCECE054 Coming SoonEncourage understanding of Aboriginal and/or Torres Strait Islander peoples’ cultures
CHCECE055 Coming SoonMeet legal and ethical obligations in children’s education and care
CHCECE056 Coming SoonWork effectively in children’s education and care
CHCFAM003 Coming SoonSupport people to improve relationships
CHCMGT003 Coming SoonLead the work team
CHCMGT005 Coming SoonFacilitate workplace debriefing and support processes
CHCMHS003 Coming SoonProvide recovery oriented mental health services
CHCMHS004 Coming SoonWork collaboratively with the care network and other services
CHCMHS005 Coming SoonProvide services to people with coexisting mental health and alcohol and other drugs issues
CHCMHS007 Coming SoonWork effectively in trauma informed care
CHCMHS013 Coming SoonImplement trauma informed care
CHCPOL003 Coming SoonResearch and apply evidence to practice
CHCPRP003 Coming SoonReflect on and improve own professional practice
CHCPRT001 Coming SoonIdentify and respond to children and young people at risk
CHCPRT025 Coming SoonIdentify and report children and young people at risk
CHCPRT027 Coming SoonWork collaboratively to maintain an environment safe for children and young people
HLTAAP001 Coming SoonRecognise healthy body systems
HLTAID012 Coming SoonProvide First Aid in an education and care setting
HLTWHS001 Coming SoonParticipate in workplace health and safety
HLTWHS004 Coming SoonManage work health and safety