Packaging Rules

23 units must be completed:

  • 13 core units
  • 10 elective units, consisting of:
    • 6 units from Group A
    • 4 units from Group A, Group B, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.
    • The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Refer to the qualification page for details.

SIRXOSM007 Manage risk to organisational reputation in an online setting
SITTIND003 Source and use information on the tourism and travel industry
SITXCCS015 Enhance customer service experiences
SITXCCS016 Develop and manage quality customer service practices
SITXCOM010 Manage conflict
SITXFIN008 Interpret financial information
SITXFIN009 Manage finances within a budget
SITXFIN010 Prepare and monitor budgets
SITXHRM009 Lead and manage people
SITXMGT004 Monitor work operations
SITXMGT005 Establish and conduct business relationships
SITXWHS007Implement and monitor work health and safety practices
BSBTWK501 Coming SoonLead diversity and inclusion
Group A – Travel and Tourism
Tourism and Travel Coordination
SITTTVL001Access and interpret product information
SITTTVL003Provide advice on Australian destinations
SITTTVL004Sell tourism products or services
SITTTVL005Prepare customer quotations
SITTTVL006Book tourism products and process documentation
SITTTVL007Use a computerised reservations or operations system
SITXCCS010Provide visitor information
SITTTVL002Coming SoonProvide advice on international destinations
SITTTVL008Coming SoonSource airfares and issue tickets for domestic flights
SITTTVL009Coming SoonConstruct international airfares
Tourism Delivery
SITXMPR011Plan and implement sales activities
SITXMPR012Coordinate marketing activities
Group B – Holiday Parks and Resorts
SITXFIN011Manage physical assets
SITXGLC002Identify and manage legal risks and comply with law
SITXMGT006Manage projects
SITXMPR011Plan and implement sales activities
SITXMPR014Develop and implement marketing strategies
BSBOPS504Coming SoonManage business risk
Group C – General electives
Administration and Communication
BSBTWK503Manage meetings
BSBCMM411Coming SoonMake presentations
BSBWRT411Coming SoonWrite complex documents
Computer Operations and ICT Management
BSBTEC301Design and produce business documents
BSBTEC303Coming SoonCreate electronic presentations
Environmental Sustainability
BSBSUS411Coming SoonImplement and monitor environmentally sustainable work practices
Finance
SITXFIN007Process financial transactions
Human Resource Management
SITXHRM008Roster staff
SITXHRM010Recruit, select and induct staff
SITXHRM012Monitor staff performance
Management and Leadership
SITXMGT006Manage projects
BSBOPS504Coming SoonManage business risk
Marketing and Public Relations
BSBMKG431Assess marketing opportunities
SITXMPR011Plan and implement sales activities
SITXMPR012Coordinate marketing activities
SITXMPR014Develop and implement marketing strategies
SITXMPR016Prepare and present proposals
Work Health and Safety
SITXWHS006Identify hazards, assess and control safety risks