| BSBOPS502 | Manage business operational plans |
| SITHFAB021 | Provide responsible service of alcohol |
| SITXCCS016 | Develop and manage quality customer service practices |
| SITXFSA005 | Use hygienic practices for food safety |
| SITXHRM009 | Lead and manage people |
| SITXHRM010 | Recruit, select and induct staff |
| SITXWHS007 | Implement and monitor work health and safety practices |