SIT Skill Sets Units
Code | Unit name |
---|---|
SITXCOM010 | Manage conflict |
SITXCCS015 | Enhance customer service experiences |
SITXCCS016 | Develop and manage quality customer service practices |
A set of skills to equip individuals managing quality customer service provision in any sector of the tourism, travel and hospitality industry.
Code | Unit name |
---|---|
SITXCOM010 | Manage conflict |
SITXCCS015 | Enhance customer service experiences |
SITXCCS016 | Develop and manage quality customer service practices |