What Can Your Learners Expect from a SIT20322 Certificate II in Hospitality?

A career in the hospitality industry is an exciting prospect, and a SIT20322 hospitality course is your learners’ first step towards success. This accredited program is meticulously designed to cover the comprehensive nature of hospitality training, from customer service excellence to operational efficiency, ensuring students gain a well-rounded education. Didasko’s commitment to high-quality, industry-relevant training materials prepares students for real-world challenges. For institutions looking to elevate their hospitality offerings, partnering with Didasko to deliver the SIT20322 Certificate II provides a turnkey solution, complete with a comprehensive curriculum.


Learning Materials for Certificate II in Hospitality Online

If you need the most updated SIT20322 Certificate II in Hospitality learning resources, Didasko is here to help. We offer SIT20322 training materials and assessment resources that will allow your RTO or TAFE to deliver a positive training experience that delivers results to your learners.

Our SIT20322 training resources include:

  • Resources for 6 core units
  • Resources for 6 elective units
  • Tailor-made content with the latest information
  • Learning materials backed by educational insights
  • Multimedia content for different learning styles
  • Courseware accessible via desktop, tablet or laptop
  • Customised Didasko LMS for centralised content and assessments

Discover why Didasko is a leading provider of Certificate II in Hospitality to top RTOs and TAFEs in the country.

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Certificate II in Hospitality Online Materials

Here at Didasko, we provide TAFEs and RTOs with only the most updated Certificate II in Hospitality training materials. To ensure quality, we ensure that our clients are taught the best way to cascade this information to their learners.

Our latest RTO and TAFE training materials include:

  • Learner Resources
  • Learner Assessment Workbook
  • Assessor Assessment Workbook
  • Trainer Manual
  • Multimedia Presentations
  • Access to Simulated Business

You can keep visiting this page or talk to our team for updates on our Certificate II in Hospitality learning resources.


Qualifications list

Requirements for SIT20322 – Certificate II in Hospitality

12 units

  • 6 cores
  • 6 electives of which:
    • 1 unit from Group A
    • 3 units from Group B
    • 2 units from Group B, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.
    • The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification. Note: Units marked with an ( * ) asterisk have one or more prerequisites. Refer to individual units for details
Qualification units
Code Unit name Type
BSBTWK201 Work effectively with others Core
SITHIND006 Source and use information on the hospitality industry Core
SITHIND007 Use hospitality skills effectively Core
SITXCCS011 Interact with customers Core
SITXCOM007 Show social and cultural sensitivity Core
SITXWHS005 Participate in safe work practices Core
Group A – Hygiene
SITHIND005 Use hygienic practices for hospitality service Elective
SITXFSA005 Use hygienic practices for food safety Elective
Group B – Other electives – Communication and Teamwork
BSBCMM211 Apply communication skills Elective
SITXCOM006 Source and present information Elective
Group B – Other electives – Commercial Cookery and Catering, and Kitchen Operations
SITHCCC024* Prepare and present simple dishes Elective
SITHCCC025* Prepare and present sandwiches Elective
SITHCCC026* Package prepared foodstuffs Elective
SITHCCC028* Prepare appetisers and salads Elective
SITHKOP009* Clean kitchen premises and equipment Elective
Group B – Other electives – Computer Operations and ICT Management
BSBTEC201 Use business software applications Elective Available via Precision units
Group B – Other electives – Environmental Sustainability
BSBSUS211 Participate in sustainable work practices Elective
Group B – Other electives – Finance
SITXFIN007 Process financial transactions Elective
Group B – Other electives – Food and Beverage
SITHFAB021 Provide responsible service of alcohol Elective
SITHFAB022* Clean and tidy bar areas Elective
SITHFAB023* Operate a bar Elective
SITHFAB024* Prepare and serve non-alcoholic beverages Elective
SITHFAB025* Prepare and serve espresso coffee Elective
SITHFAB027* Serve food and beverage Elective
Group B – Other electives – Food Safety
SITXFSA006 Participate in safe food handling practices Elective
SITXFSA007* Transport and store food Elective
Group B – Other electives – Inventory
SITXINV006 Receive, store and maintain stock Elective

Qualifications list


Certificate II in Hospitality Learning Materials FAQs

Q. What kind of support can RTOs and TAFEs expect from Didasko?
A. The Certification II in Hospitality learning materials provides in-depth knowledge of hospitality-related tasks and roles. Didasko is here to assist you in delivering high-quality training to your students with the help of the latest SIT20322 RTO and TAFE tools and resources. Any further assistance you might need to conduct this training through your RTO can be obtained from our team with no problem.
Q. How long will my students take to complete a Certificate II in Hospitality course online?
A. The expected completion time of the SIT20322 training materials is a year (full-time) or two years (part-time).
Q. What qualifications do students need to enrol in a Certificate II in Hospitality class?
A. The Certificate II in Hospitality program does not impose any entry requirements or prerequisites, making it accessible to anyone interested in pursuing this qualification.
Q. What kind of career paths are available for those who complete a Certificate II in Hospitality?
A. Students who successfully finish a Certificate II in Hospitality can start taking the following roles:
  • Bar Attendant
  • Café Attendant
  • Catering Assistant
  • Food and Beverage Attendant
  • Front Office Assistant
  • Porter
  • Room Attendant
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