Qualifications list
Requirements for SIT40122 – Certificate IV in Travel & Tourism
19 units
  • 7 core units
  • 12 elective units, consisting of:
    • 6 units from Group A
    • 6 additional units from Group A, Group B or Group C, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.
    • The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
  • Note: Units marked with an ( * ) asterisk have one or more prerequisites. Refer to individual units for details
Qualification units
Code Unit name Type
SITTIND003 Source and use information on the tourism and travel industry Core
SITXCCS015 Enhance customer service experiences Core
SITXCOM007 Show social and cultural sensitivity Core
SITXCOM010 Manage conflict Core
SITXFIN008 Interpret financial information Core
SITXHRM007 Coach others in job skills Core
SITXWHS007 Implement and monitor work health and safety practices Core
Elective units
Group A – Travel and Tourism
Tourism Coordination
SITTTVL001 Access and interpret product information Elective
SITTTVL002 Provide advice on international destinations Elective Coming 2024
SITTTVL003 Provide advice on Australian destinations Elective
SITTTVL004 Sell tourism products or services Elective
SITTTVL005 Prepare customer quotations Elective
SITTTVL006 Book tourism products and process documentation Elective
SITTTVL007 Use a computerised reservations or operations system Elective
SITTTVL008 Source airfares and issue tickets for domestic flights Elective Coming 2024
SITTTVL009 Construct international airfares Elective Coming 2024
SITXCCS010 Provide visitor information Elective
Group B – Holiday Parks and Resorts
SITXINV007 Purchase goods Elective
Group C – General electives
BSBPEF202 Plan and apply time management Elective Available via Precision units
Communication and Teamwork
BSBCMM411 Make presentations Elective Available via Precision units
BSBWRT411 Write complex documents Elective Available via Precision units
Computer Operations and ICT Management
BSBTEC301 Design and produce business documents Elective Available via Precision units
BSBTEC303 Create electronic presentations Elective Available via Precision units
Environmental Sustainability
BSBSUS211 Participate in sustainable work practices Elective
SITXFIN007 Process financial transactions Elective
SITXFIN009 Manage finances within a budget Elective
Marketing and Public Relations
BSBMKG431 Assess marketing opportunities Elective Available via Precision units
BSBTWK401 Build and maintain business relationships Elective Available via Precision units
SITXMPR011 Plan and implement sales activities
SITXMPR012 Coordinate marketing activities
SITXHRM008 Roster staff Elective
SITXHRM009 Lead and manage people Elective
SITXMGT004 Monitor work operations Elective
Work Health and Safety
SITXWHS006 Identify hazards, assess and control safety risks Elective
Qualifications list
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